Frequently Asked Questions

SHIPPING/ORDER PICKUP

What Shipping Methods Are Available?

Each store has their own Shipping methods. In addition, some stores may offer instore or curbside pickup for orders placed on ShopSmol.

How Long Will It Take To Get My Package?

Shipping times vary depending on what is being shipped and distance. You can track your order online by visiting “Track My Order” or by contacting the product vendor directly.

PAYMENT

What Payment Methods Are Accepted?

We currently accept credit/debit payments as well as PayPal. All order transactions are processed securely through PayPal.

Order & Retunrs

How Can I Cancel Or Change My Order?

Canceled orders and returns are handled through the Vendor. Contact your vendor directly if you request an order cancellation.

How Do I Track My Order?

Visit “Track My Order”.

How Can I Return a Product?

Contact your product vendor to request a return. Vendor return policies may vary.
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